“We recognize that they are not the only people who have been hacked, and this is a trend that is happening globally. We are in constant communication with Latitude in terms of our strategic partnership going forward,” he said.
“I can assure you – and our customers – that there was no David Jones customer data or credit card data, or any data breach between Latitude and David Jones customers, because we just signed the agreement, and we haven’t even started it yet. project.”
Mr Fyfe said existing credit card customers would not be transitioned to the new program until mid-2024.
“The data breach does not change our current plans, but subject to the findings of the investigation, we will wait to ensure that all appropriate data security measures are in place before we go live,” he said.
Mr Fyfe previously said the deal with Latitude was a big part of the company’s 2025 vision, calling it a “key strategic pillar” in its financial services proposition.
Latitude plans to acquire David Jones’ existing card portfolio. The department store had partnered with American Express since 2008, but wanted a new, more digitally focused option.
David Jones officially changed hands on Monday, with new owner Anchorage Capital Partners taking the reins from South Africa’s Woolworths. Anchorage bought the department store a few days before Christmas for about $100 million.