Personal info, credit card details of ChatGPT Plus users leaked because of bug

A bug in one of ChatGPT’s new plugins is leaking personal information as well as credit card details of some of its premium, paying subscribers to other users of the service. OpenAI quickly fixed the bug and revealed that only a small percentage of users were affected.

OpenAI recently revealed that a bug exposed some ChatGPT users’ confidential details such as personal information and credit card data to other users of the service.

This issue was discovered earlier on Monday, when a “small proportion” of users this week saw chat names in their own discussion logs that didn’t belong to them. The problem is much more serious than this.

What did the bugs do?
“It is possible for some users to see other users’ first and last names, email addresses, payment addresses, last four numbers of credit card numbers, and credit card expiration dates,” said a statement released by OpenAI.

According to the statement, 1.2 percent of ChatGPT Plus subscribers were inadvertently given access to the confidential information. The San Francisco-based business has about 100 million customers, but how many of them pay for the service is unknown.

Also read: OpenAI CEO Sam Altman worries that ChatGPT can be used for large-scale ‘disinformation’ campaigns

The news emerged online when a Twitter user advised others to ‘watch out’ for the chatbot for showing it other people’s discussion topics. Their inventory images reveal titles such as ‘Girl Chases Butterflies,’ ‘Books on Human Behavior,’ and ‘Boy Survives Solo Adventure,’ but it’s unclear which ones don’t.

“Be careful if you use ChatGPT,” they warn. There is a chance that your conversations will be shared with other people! I was shown another user’s conversation log today. I can’t see the details, but I can see the titles of their recent conversation.”

Fixed the problem
The leak foreshadows OpenAI’s massive upgrade to ChatGPT, which now allows it to connect to the internet and provide users with real-time data.

OpenAI CEO Sam Altman revealed on Wednesday that the company was facing a “significant problem” compromising the anonymity of its platform’s conversations. The flaw, which has been fixed, was found in an open source Redis client library, called redis-py.

“We believe the number of people whose data is actually disclosed to others is very small,” Open AI said in a statement.

ChatGPT plug-in
While the company is working to ensure the security of its customers’ data, it also helps improve its ChatGPT experience.

Also read: ChatGPT lights up: OpenAI finally lets GPT-4 chatbots scour the internet for answers

OpenAI released a plug-in that allows chabot to connect to the internet and third-party websites, displaying sports results, stock quotes, food orders and other information. Expedia, FiscalNote, Instacart, KAYAK, Klarna, Milo, OpenTable, Shopify, Slack, Speak, Wolfram and Zapier developed the first ChatGPT extension.

Microsoft’s Bing API also has a new plugin that allows ChatGPT to scour the internet for up-to-date information. According to the industry specialist who assessed the upgrade, ChatGPT will render “thousands of websites completely obsolete”.

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Date Updated: March 27, 2023 10:13:25 IST

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